Shipping policy
Shipping
We currently deliver to customers in the United States. Orders are fulfilled by partner warehouses in the United States and overseas. The shipping origin can vary by product.
Estimated shipping times
- Products shipping from US warehouses: typically 2–5 business days.
- Products shipping from overseas warehouses: typically 5–10 business days.
Check the product page for the applicable estimate. These are estimated shipping times, not guaranteed arrival dates. Order processing, weekends, holidays, customs and carrier delays can affect the delivery date. We will contact you if we become aware of a significant fulfillment delay and provide available options, including cancellation or a refund where required.
Shipping charges
Shipping charges are shown at checkout before payment. Charges can vary with the order's total shipping weight and the applicable shipping rate. Any free-shipping offer will specify its conditions when available. We do not currently offer expedited shipping.
Tracking & multiple packages
You will receive shipping updates and tracking information using the contact details provided at checkout. Items in the same order may ship separately, with different tracking numbers and arrival dates.
Delivery details
Please check your delivery address carefully before placing your order. Email support@theclasproom.com immediately if a correction is needed; changes cannot be guaranteed after fulfillment processing begins.
If tracking appears delayed, your package is missing, or your order is marked delivered but cannot be located, contact us with your order number. We will help investigate with our fulfillment partner and carrier and arrange any appropriate resolution.
For return instructions, please read our Returns & refunds policy. Do not return a parcel without authorization.